Shipping and return policies for Mental Groove Records / Musique Pour La Danse

Shipping Info
Hello,

Please agree to our return policy and shipping infos when ordering.
We do monitor emails / orders at least once a week.

Unless specified all orders are shipped by default WITHOUT tracking from Germany DHL / Deutsche Post, so to keep our shipping fees affordable.
If you like safety and or are located south america / australia / new zealand, you would like to add a tracking. Please contact us before ordering to arrange it.

Unless specified all releases presented here are always available worldwide (your local shop, webstore etc...). We propose as much as we can products before the street date. We also propose exclusiv, rare / hard to find, or deleted releases. Please ask your local dealer / distributor about availabilities before ordering here, it could save you shipping depending on where you are located.

If you get a wrong item or a damaged item, please send an e-mail with your claim and pictures and / or videos when relevant within 14 days of reception. If you can please check the package when delivered and claim to the delivery person, keep a trace of that. Please when possible use PayPal returns service.

All items are shipped mint and factory sealed when in strong package.
Nevertheless a few special release may not be factory sealed.

If you have ordered without tracking and that you have not received your package, please wait.
If you have an address issue with delivery (i.e. you are not present, the delivery did not put an advice for second delivery, you changed address etc..) please wait we get the parcel back, then we can send it again (please pay shipping) or refund you the item minus the shipping.

Understand all orders and pre orders are final.

Release date are usually estimate from production factory, we are not held liable for any delays that may occur and will update the product page accordingly as soon as we are informed.

If for some reasons you do disagree with any of that, please, no offense, do not order.

Thank you!
Return Policy
Hello,

Please agree to our return policy and shipping infos when ordering.
We do monitor emails / orders at least once a week.

Unless specified all orders are shipped by default WITHOUT tracking from Germany DHL / Deutsche Post, so to keep our shipping fees affordable.
If you like safety and or are located south america / australia / new zealand, you would like to add a tracking. Please contact us before ordering to arrange it.

Unless specified all releases presented here are always available worldwide (your local shop, webstore etc...). We propose as much as we can products before the street date. We also propose exclusiv, rare / hard to find, or deleted releases. Please ask your local dealer / distributor about availabilities before ordering here, it could save you shipping depending on where you are located.

If you get a wrong item or a damaged item, please send an e-mail with your claim and pictures and / or videos when relevant within 14 days of reception. If you can please check the package when delivered and claim to the delivery person, keep a trace of that. Please when possible use PayPal returns service.

All items are shipped mint and factory sealed when in strong package.
Nevertheless a few special release may not be factory sealed.

If you have ordered without tracking and that you have not received your package, please wait.
If you have an address issue with delivery (i.e. you are not present, the delivery did not put an advice for second delivery, you changed address etc..) please wait we get the parcel back, then we can send it again (please pay shipping) or refund you the item minus the shipping.

Understand all orders and pre orders are final.

Release date are usually estimate from production factory, we are not held liable for any delays that may occur and will update the product page accordingly as soon as we are informed.

If for some reasons you do disagree with any of that, please, no offense, do not order.

Thank you!